Platform Capability
Alerts: The Right Signal at the Right Time
Your team should never have to go looking for problems or miss the moments worth acting on.
Alerts ensure the right people are notified automatically when something important changes across your operation. Set a threshold on any score, trend or data point and the platform fires the right alert to the right person. From flagging unpaid balances and complaint spikes to recognising great work and identifying the right moment to ask for a review alerts keep every team informed and ready to act.
See it in Practice
See Alerts in Action
FAQ
An alert is an automatic notification triggered the moment a threshold is crossed in your connected data. Set the condition once and the platform watches for it continuously notifying the right people with full context the moment action is needed. Alerts work across any score trend or data point in your operation.
Alerts can be created for any condition across your connected data. Common examples include unpaid balances exceeding a set number of days, complaint volumes spiking above a threshold, security incidents exceeding a defined frequency and positive resident feedback that signals the right moment to request a review. If a condition matters to your operation an alert can be set for it.
Every alert arrives with full context so the team knows exactly what happened and what to do next. From there it can trigger a workflow, prompt a coaching session or escalate to the right person automatically.
Alerts are one of several capabilities enabled by the Travtus Everyday(AI)™ Platform. Because the platform already understands your data and business context every new alert builds on the same foundation. As you expand into new use cases the value of the platform continues to grow.