Solutions Delivered.
Cost Transformation
Maximise the effectiveness of your strategic enhancements or centralization plans using our single conversational intelligence stack.
Actionable insights, frameworks, built- in KPI tools and regular reporting facilitate seamless implementation and tracking of your chosen initiatives.
Customer Satisfaction
Improve the speed to providing your customers a better experience with our easily deployable solutions.
Gain insights into what your resident’s are saying, to ensure your teams are focused on activities that will maximize customer satisfaction and help you with reputation management. .
Employee Productivity
Step into your on-site teams’ shoes at any moment, to see firsthand what your teams are dealing with.
Leverage actionable insights to implement solutions that boost efficiency while improving employee retention, including through the automation of task management and responses.
Third Party Management
We help you to be a stable asset for your investors with operational insights that showcase the strength of your processes.
With models trained specifically for the Real Estate industry, your owners are assured of sector credibility and relevance.
Our Approach.
Listen.
Unlock trapped conversational data and listen to what your customers and employees are saying.
We ingest conversations between employees and customers across all key channels to provide you with a thorough understanding of what is happening at the property level.
Action.
Advanced machine learning models generate actionable insights, including highlighting pain points or positive customer feedback, to guide decision making.
From there you can bookmark key information and use our built-in KPI tools to track and evaluate the impact of selected initiatives.
Respond.
Our industry trained teammates automate responses and task creation to help your teams communicate with customers quickly and efficiently.
By automating activities you increase operational efficiency and productivity, which helps to improve both customer and employee satisfaction.